Kapiche

Supercharging actionable customer insights

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Challenge

Sustainable Development Goals

Kapiche

Supercharging actionable customer insights

View website

Challenge

Sustainable Development Goals

Founders

Ryan Stuart

Co-Founder and CEO

Ryan and Kris (friends since high school!) have always been passionate about making data useful, especially to help make better business decisions. Prior to founding Kapiche, Ryan and Kris both studied engineering at UQ and then worked as a software engineer for 7 years before realising they could use their skills to build tools that help businesses.

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Kris Rogers

Co-Founder and CPO

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Ryan Stuart

Co-Founder and CEO

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Kris Rogers

Co-Founder and CPO

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Why it matters

There needs to be a better way to unlock customer insights from data.

The traditional approach to uncovering customer insights is outdated, expensive and inefficient for businesses wishing to supercharge how they interact with and deliver services to their customers, especially since customer data is largely unstructured.

How it works

Kapiche offers a new way of bringing together customer data to deliver deep and meaningful insights.

Kapiche uses AI driven analytics to enable companies to understand customer issues at scale. Their AI system can parse through customer feedback and surveys at rate 50x faster than humans. They can then derive actionable insights to enable companies to effectively respond to customer feedback.

Why it matters

There needs to be a better way to unlock customer insights from data.

How it works

Kapiche offers a new way of bringing together customer data to deliver deep and meaningful insights.

The WOW factor

The Wow Factor

Kapiche’s AI engine can work in major industries including retail, financial services and education. Users of Kapiche can find and track emerging customer issues using a special impact score and then interpret what would be unstructured data in useful visualisation tools.

The WOW factor

The Wow Factor

Bill Bartee

Managing Partner

Bill Bartee

Managing Partner

Top 5 Best Text Analytics Software in 2022

Tech Times

No matter where the data comes from, Kapiche handles the hard work to produce more meaningful results in a shorter time frame.

IT Business Edge

Kapiche is an AI-powered platform designed to help companies glean better insights from their customer feedback data.

SmartCompany

Top 5 Best Text Analytics Software in 2022

Tech Times

No matter where the data comes from, Kapiche handles the hard work to produce more meaningful results in a shorter time frame.

IT Business Edge

Kapiche is an AI-powered platform designed to help companies glean better insights from their customer feedback data.

SmartCompany

Co-investors